You sir are no Netflix...


After 5 months, I canceled Gamefly. I really want to love Gamefly as much as I love Netflix. With games costing as much as $60 these days, renting makes great sense. If you subscribe to the 1 game Gamefly plan, you only need to rent 3 games a year for you to make your money back. How hard can that be?

Not as easy as you think. My netflix movies get to my home with a 1 day turnaround. Not so with Gamefly.

I'm on the east coast and Gamefly is on the west coast. It takes 1 day for my queue to figure out which game to send me, 1 day to get the game packaged, 5 days in the mail to make its way to my home. That's 7 business days. So it can take upwards to 2 weeks for me to get my game. I've taken to only keeping one game in my queue at a time to speed things up.

Now double that for me to get my 2nd game. It takes 5 days to mail it back to Gamefly, another 2-3 days for Gamefly to figure out they have it, then day 1 to figure out which game I want starts over again.

The Fastreturn service? I've only seen this notice twice and even then, it still didn't speed up anything.

I've had several games take over 2 weeks to register as returned at Gamefly. To expedite the process, I periodically upgrade to 2 games at a time so that I can get another game while waiting for my first game to get back to them. Once I get my next game, I downgrade the following month back to the 1 game plan. So I end up paying at extra $4-5 a month to expedite the process and get my next game faster.

I hope they open more shipping warehouses eventually.

4 comments:

bryan said...

Amen.

Bad Kermit said...

Great post. The only reason I keep GameFly is because I occasionally purchase used games at cheap prices. That helps me make up for the amount they charge for the service. It takes them FOREVER to turn games around, and I'm in the Midwest.

:::Ash::: said...

I wish Netflix would expand and add video games as an offering.

Chaim said...

I can't fathom why Netflix hasn't started renting out games. I mean, yes, a game is more expensive than a movie, but think of the extra subscriber base they would attract? I'd even pay extra for an upgraded subscription...